Page 21 - ABF Newsletter June 2024

your event title if you wish to emphasise that your event is indeed a congress. What are we currently doing? At present our focus is still mainly on Club Admin- istration. As well as the Calendar change, the most recent release contained a lot of enhancements to the email functions available to Clubs (and now also to Tournament Organisers). Out next major focus is to complete the membership handling module. At the moment clubs can upload their member list but it’s just a current listing. They can’t yet track which members have paid to what dates, or process annual membership renewals. These features are being added, and will also give the option for membership to be paid via bridge credits. Scheduled release date is September/October 2024, in time for clubs with 31 December membership years to use for their annual renewals. Tips and Tricks – Support tickets I reckon that when I respond to a support ticket, even when I have not resolved the query but am instead asking the person a question, over 80% of the time I never hear anything more. Hopefully that’s because the issue gets resolved. But if you are logged in you can always view any support ticket you have raised and add further comments. It’s done through the same area you reach your Profile and Settings pages at the top right of your screen (or via the Account menu on a tablet or phone): Support Tickets will open a page showing all your tickets, split between open and closed ones. Click View to open the details where you can then add a further reply or close the ticket yourself: Continuing a discussion in a single ticket is much better than raising new ones each time because it keeps all the previous dialogue in one place. penline.com.au Australian Bridge Federation Ltd. Newsletter: June 2024 Page: 21